Last updated: [May 13, 2025]
This privacy notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR) and describes how Sailover Sardinia Srl, with operational headquarters in Via Roma, 148, 09049 Villasimius SU, collects, uses, stores, and protects the personal data of users who book our services or interact with our website and social media channels.
1. Data Controller
Sailover
Email: info@sailover.net
Phone: +39 393 905 3722
The data controller is responsible for the processing of personal data collected via online forms, emails, direct contact, social media, or booking platforms.
2. Types of Data Collected
We may process the following categories of personal data:
- Identity information: name, surname
- Contact details: email, phone number
- Booking details: selected service, date, number of participants
- Payment data: (only if processed directly, otherwise handled via third-party providers like Stripe or PayPal)
- Browsing data: IP address, browser type, aggregated usage data (via cookies)
- Data provided voluntarily: messages, inquiries, reviews, or communications via social media or email
3. Purposes of Data Processing
Personal data is processed for the following purposes:
- Managing bookings and service contracts
- Communicating pre- and post-experience information
- Issuing invoices and fulfilling legal obligations
- Sending promotional content or newsletters, with prior consent
- Service improvement and internal performance analysis
- Handling complaints or legal disputes
4. Legal Basis for Processing
Processing is based on:
- Performance of a contract or pre-contractual steps (e.g., booking a service)
- Compliance with legal obligations
- Explicit consent (for marketing purposes)
- Legitimate interests of the controller (e.g., service quality, communication)
5. Methods and Storage of Data
Data is processed using electronic and/or paper-based tools, in accordance with GDPR security measures.
Retention periods:
- Contractual/fiscal data: up to 10 years
- Marketing communications: until consent is withdrawn
- Inquiries without booking: up to 12 months
6. Data Recipients
Data may be shared with:
- Collaborators or suppliers involved in delivering the service (e.g., skippers, partner agencies)
- Third-party service providers for payment, accounting, hosting, CRM, or marketing
- Public authorities upon legal request
We do not sell or disclose your data for third-party commercial use.
7. Data Transfers Outside the EU
If data is stored or processed using tools outside the EU (e.g., Google, Meta, Stripe), we ensure that transfers are protected by Standard Contractual Clauses or equivalent safeguards under GDPR.
8. Your Rights
You have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Receive data in a portable format
- Object to processing for legitimate reasons
- Withdraw consent at any time (without affecting prior processing)
To exercise your rights, email us at: info@sailover.net
You also have the right to lodge a complaint with the Italian Data Protection Authority: www.garanteprivacy.it.
9. Cookie Policy
Sailover uses technical and third-party cookies (e.g., Google Analytics, Meta Pixel) for statistical and marketing purposes, with user consent where required.
10. Changes to This Privacy Policy
We may update this policy at any time. Updates will be published on our website and will take effect immediately.